Refunds, Returns and Exchanges.
I’d like to return and/or exchange my item
In the interest of hygiene, our cuticle oils (3.75ml and 30ml) cannot be returned unless they’re faulty.
All of our wet products including the SOS Kit, hand cream and sanitiser are not able to be refunded unless faulty or damaged.
Tester products are non refundable or returnable. 10ml Try Me Light Hand Cream in Pink Grapefruit is only available whilst stocks last.
Having second thoughts on your merch? Don’t worry babe, we’ve got ya!
All returns must be placed within 14 days of receiving order. Send a lil’ email to our team info@nafstuff.com with your order number and the products you’d like to return or exchange. They’ll get back to you with what to do next 💘
How do I package my refund?
Please note that we do not offer free post returns unless the item is faulty.
All we ask is that the items must be returned in their original condition. Pop them in to a suitable package and clearly label it with the reference number and address provided by our team via email.
Tip: we would suggest to use a tracked service to make sure they get back to us safe and sound 💫✨
How long will it take for the return to be processed?
After we’ve confirmed that we’ve received the items the refund should be in your account within 5-10 working days. Please note, your original shipping charges are not refunded.
Please email info@nafstuff.com if you have any queries 💗
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House of NAF! Ltd - SC643083
19 Elmbank Street, Glasgow G2 4PB
Nail Care made by Nail Techs
NAF! Stuff is an independent beauty brand created by the team at House of NAF!, a multi-storey salon, training space and creative hub in Glasgow. Everything we make is designed to help people feel cared for between appointments, whilst giving beauty professionals products they’re proud to retail.
Founded by nail tech and salon owner Tammy Koslowski, we grew from the back of NAF! Salon, mixing oils and bottling oils by hand for our clients and built a loyal following through word of mouth, our NAF! PRO stockists, great scents, fun packaging, and products that genuinely work.
We’re still a small, women-led team, but now work with trusted UK manufacturers to produce vegan, cruelty-free and salon-tested products in small batches, ensuring quality, consistency and care in every bottle.
NAF! PRO
NAF! PRO is our dedicated wholesale platform for beauty professionals.
Whether you're a nail tech, salon owner or session artist, NAF! PRO gives you access to exclusive products, professional discounts, POS tools, and business-boosting extras all created by people who actually work in the industry.
We’ve been running a salon for over a decade, training the next generation of pros and listening to clients every single day. So we know what sells, what makes a product retail-ready, and what helps you build trust with your clients.
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"This isn’t a beauty brand built in a boardroom. It’s built around a nail desk, in the salon and in real conversations with clients just like yours."
- Tammy, Founder
House of NAF!
House of NAF! is a creative space in Glasgow dedicated to beauty, wellness and education. It’s home to our salon, product line and training school and a wider community of independent pros working across nails, lashes, brows, hair, skincare, acupuncture and more.
We’ve been here for 10 years, and everything we do is built around one goal: to create space for people in beauty to feel inspired, included and respected in their careers.
From treatments to masterclasses and brand collaborations, House of NAF! is where it all comes together.
Meet Tammy
Tammy Koslowski is a nail tech turned salon owner, educator and founder who’s spent the last 13+ years building space in the beauty industry for creativity, community and care.
In 2015, she opened NAF! Salon, one of the first nail art focused salons in Scotland. It was a space born on social media that quickly grew into a thriving nail community both online and offline. What started as one small space has grown into a creative hub that supports beauty professionals at every stage of their career.
She’s still in House of NAF! every week, running the business, supporting the team and staying close to what’s really happening in the industry.
Meet the Team
We're a small but mighty team.
Tammy leads product development, working closely with our suppliers and freelancers to bring everything to life.
Lauren is the voice behind our socials and emails. If you’ve seen a post or opened a newsletter, it’s come from her.
Emma keeps everything moving behind the scenes. She manages stock, customer service and packs every single order with care.
We work from House of NAF! in Glasgow alongside the team and all of our incredible residents, which means we’re always close to the community and clients that inspire what we do.